Support

Support for DK App Tools apps

Get help with DK App Tools apps, report issues, and find the right support information for each product.

Contact support

Contact DK App Tools

For support, send an email with the app name, device details, and a short description of what happened.

Email support [email protected]

What helps us investigate

  • App name
  • Device model and Android version
  • What action you tried
  • Any message shown by the app
  • Whether the issue happens every time

Screenshots can help, but avoid showing private files, passwords, access codes, recovery information, or sensitive personal data.

Current app support

Include the app name when contacting support. Current support coverage is listed below.

Offline FileSecure

Support for the local encrypted file vault, including import/export behavior, supported previews, local vault actions, security settings, and Free/Pro feature questions.

Support and privacy boundaries

DK App Tools can help with app behavior, troubleshooting, product questions, and privacy questions. Support can only review the information you choose to provide. Some app data may remain only on your device, depending on the product.

Do not send passwords, access codes, recovery information, private files, or sensitive personal data by email.